Configuring Multifactor Authentication

To add some extra security to your Gridfox Account, you can enable Multifactor Authentication on your user login. When you login, you will be prompted to enter a code from an authenticator app.

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Multifactor Authentication can be enabled at an Account level also which will mean anyone who accesses Projects in your Account will have to use multifactor authentication. See the Account Admin help for more details.

Enabling Multifactor Authentication for your Login

To set this up, open up the Account Management Section by clicking the Account Menu in the top right hand corner and select Settings.

Account Menu Settings

Click the Manage button in the Multifactor Authentication section within your Profile.

Manage MFA Button

Click Enable on the following page.

Enable MFA Button

You will then be presented with a QR code that you can scan using your preferred authenticator app. Then enter in the code you receive from your authenticator app and click Enable.

MFA QR Code

If the code is entered correctly, Multifactor Authentication will be enabled for your user login. You will need to use the authentication each time you log into Gridfox.

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Remember to save the recovery codes just in case you lose access to the authenticator device.

Disabling Multifactor Authentication for your Login

You can choose to disable Multifactor Authentication for your user login at any time. Select the Account Menu in the top right hand corner of the screen and choose Settings.

Account Menu Settings

Click the Manage button in the Multifactor Authentication section within your Profile.

Manage MFA to Disable

Click Disable on the following page.

Disable MFA

Enter the code from your authenticator app to confirm the action and click Disable.

Confirm disable MFA

If the code is entered correctly, Multifactor Authentication will be disabled for your user login.

NOTE

If Multifactor Authentication has been enabled on other Accounts that you have been invited to Projects for, you will still need to use Multifactor Authentication to access these Projects.